About Steve

UX researcher, mentor, and sometimes-manager with experience leading teams of designers, educators, and technologists in understanding the needs of diverse populations and specialists. I've worked in agile development and consulting environments focused on decision-making, performance, and learning in domains that include consumer transactions and business operations, intelligence and security analysis, and aviation and transportation. I currently work as a user researcher in Analytics UX at Salesforce, and teach a graduate course on UX Research as a lecturer for the UC Berkeley School of Information. I've worked in a number of research positions in industry, consulting, and academia over the past 17 years, and I'm especially interested in discovering how people understand their environments and make decisions in complex, dynamic environments. I received my Ph.D. in Engineering Psychology (Human Factors) from the University of Illinois in 1999.

Presentation

Research in an agile world

Rapid development approaches like Agile can be a blessing and a curse for UX practitioners who want to do their best work in the best way. It takes time to fully understand the problems and potential solutions we create for our end-users. However, the time we spend on comprehensive research, design, and development can delay the progress our organizations ultimately make. How do we contribute to the development of good products and solutions without delaying our teams? UX researchers can help be part of that solution.

Supportive Sponsors

We think sponsorship should be more than just a link and logo on a website. If you're looking to put your sponsorship dollars to use we have a few pretty nifty ideas to get you noticed and be a fun experience for our attendees. If you aren't boring you should contact us.

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